Huo Long Rewards
Your Bowl, Your Points, Your Rewards
Collect points with every visit and redeem rewards at participating Huo Long MalaTang outlets.
How It Works
Simple. No App Needed.
Enter Your Phone Number
Give your phone number to the cashier before payment. No app required.
Collect Points After Purchase
Points are automatically credited to your account after each visit.
Check Your Points Anytime
Provide your phone number at any outlet to check your current balance.
Redeem Rewards In-Store
Tell the service crew which reward you want. They will apply it instantly.
Member Benefits
What You Get As A Member
Tiers
Membership Tiers
Climb the tiers as you dine. Thresholds and benefits will be published once confirmed.
Entry tier
Member
Threshold and benefits [TBC] — pending confirmation.
Tier 2
Silver
Threshold and benefits [TBC] — pending confirmation.
Tier 3
Gold
Threshold and benefits [TBC] — pending confirmation.
Top tier
Fiery Dragon
Threshold and benefits [TBC] — pending confirmation.
Rewards Catalogue
What You Can Redeem
Free Drink
DrinkRedeem a complimentary drink of your choice at any participating Huo Long MalaTang outlet.
Free Add-on
FoodOne complimentary add-on of your choice. Valid for select items in our add-ons category.
Birthday Treat
SpecialA special birthday reward automatically unlocked for members during their birthday month. Claim in-store.
Member Exclusive Deal
SpecialAccess to limited-time member-only promotions and flash deals at participating outlets.
RM5 Off Voucher
VoucherRedeem RM5 off your total bill. Minimum spend of RM25 required.
RM10 Off Voucher
VoucherRedeem RM10 off your total bill. Minimum spend of RM40 required.
Check Points
Want To Know Your Balance?
Log in to the member portal with your registered phone number to see your points instantly, or ask our team at any Huo Long MalaTang outlet.
FAQ
Common Questions
Inform the cashier of your phone number before payment. Points are automatically credited to your account after your purchase is recorded. No app download required.
Log in to the member portal at elcyloyalty.com with your registered phone number to see your points instantly. You can also ask our team at any Huo Long MalaTang outlet.
Simply tell the service crew which reward you would like to redeem before placing your order. They will verify your points balance and apply the reward immediately.
Yes. Your Huo Long Rewards account is linked to your phone number and is accessible at all participating Huo Long MalaTang outlets. Points accumulate across all outlets.
Please inform our team at any outlet if you need to update your registered phone number. Our team will assist you with transferring your existing points balance.
Points are valid for 12 months from the date they are earned. Points that are not redeemed within the validity period will expire automatically.
Points are earned on every purchase with no minimum spend requirement. The exact earn rate is displayed at each outlet.